Overview
AutoIntel Pro ("we," "our," or "the Service") is a free automotive diagnostic research tool. This policy explains what information is collected when you use the Service, how it is used, and your rights regarding that information.
We do not require account creation. We do not sell your data. We do not use tracking cookies.
Information We Collect
When you submit a diagnostic query, we receive:
- Vehicle information — year, make, model, engine, and odometer reading you enter
- Fault codes and symptom descriptions — the diagnostic details you provide
- Session identifier — a randomly generated ID created when you click Diagnose; not tied to your identity and not stored in your browser
- Feedback — if you voluntarily submit a thumbs up/down rating or written comment after receiving results
- IP address — collected by our hosting provider (Cloudflare) solely to enforce usage rate limits; not stored in our application logs
We do not collect your name, email address, or any information that identifies you personally unless you voluntarily include it in a symptom description.
How We Use Your Information
- To generate your diagnostic research results
- To log anonymized diagnosis data (vehicle info, result summary, session ID) in a private spreadsheet to monitor service quality and fix bugs
- To associate voluntary feedback ratings with the corresponding diagnostic session
- To enforce rate limits and prevent automated abuse of the Service
AI Processing Disclosure
Diagnostic results are AI-generated research outputs. They are not reviewed by a human technician before being displayed to you.
Third-Party Services
- Google Gemini API — processes your diagnostic queries to generate results. Google Privacy Policy
- Cloudflare — hosts the Service, provides DDoS protection, and runs our API proxy. Cloudflare Privacy Policy
- Cloudflare Web Analytics — cookieless, privacy-respecting page traffic analytics. No cross-site tracking. Learn more
- Google Sheets — stores anonymized diagnostic logs in a private spreadsheet accessible only to the Service operator
- Google Fonts — serves the Inter and Rajdhani typefaces. Google Fonts Privacy
Data Retention
Anonymized diagnostic logs (vehicle info, result summary, session ID, optional feedback) are retained in a private Google Sheet for service improvement purposes. There is no automatic deletion schedule. You may request deletion of any session log by contacting us with your session details.
Rate limit records (IP address + request count) are stored in Cloudflare's infrastructure and expire automatically after one hour.
Cookies and Local Storage
We use browser localStorage for two purposes only:
- Remembering your light/dark theme preference
- Remembering whether you have seen the first-visit onboarding message
No cookies are set by this Service. Cloudflare Web Analytics uses no cookies and performs no cross-site user tracking.
Children's Privacy
This Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children.
Your Rights
You may request access to, correction of, or deletion of any information associated with your diagnostic sessions by contacting us at the address below. Because we do not collect identifying information, you will need to provide the approximate date and vehicle details of your session to locate the record.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page will reflect any changes. Continued use of the Service after changes constitutes acceptance of the updated policy.
Contact
Questions about this privacy policy may be directed to:
AutoIntel Pro
Operated by Ian Littlefield
autointelproapp@gmail.com